We are the Customer Loyalty experts. We use Customer Science® to understand, manage and grow customer value.
Ellipsis helps businesses thrive by solving complex customer problems. We use a unique approach called Customer Science®, to build and improve customer loyalty for our clients. Customer Science® combines loyalty, strategy, and data insights to help our clients understand, manage and grow customer value. Our highly experienced team has worked on over a hundred projects for many industries in the US, Europe, Australia, New Zealand and across the Asia Pacific.
- Loyalty Consulting : designing and improving loyalty programs with proven methodologies and uncovering their incremental effects and return on investment.
- Customer Strategy : Creating customer-centric strategies to help you make better decisions on customer investments.
- Data Insights : Bringing clarity & greater certainty to your customer-focused decisions by leveraging internal & external data.
Ellipsis & Company
Offices in Auckland, Melbourne, Sydney, Singapore and London.
New Zealand clients:
- Auckland Airport's Strata Club loyalty program
- Farmlands Choices Rewards loyalty program
- Mercury Energy
- Westpac hotpoints loyalty program
- Vodafone's Vodafone Rewards loyalty program