May 114 minComarch’s Jarek Wludyka; a 16 year OE from Poland, through Southeast Asia to Australia and NZ.
May 56 minAntavo's Caleb Gamble; restoring a Land Rover and winning Kathmandu's & Mercury's loyalty programs.
Nov 29, 20213 minThe transaction is the new cookie; two loyalty programs can now collaborate on shared clients
Nov 17, 20212 minNZ's only listed loyalty player Plexure doubles losses & will restructure. Cash burn "fairly large".
Nov 3, 20211 minGratifii wins Australia's Click Frenzy for both loyalty and Card Linked Offers (and publishes fees)
Nov 1, 20211 minSky to launch a loyalty program. Look to Sky UK and Foxtel Australia for what it might look like.
Oct 22, 20211 minAirpoints, Qantas Loyalty and Countdown Onecard; Phil Devlin on the Let's Talk Loyalty podcast.
Oct 20, 20212 minThe Warehouse Group launches MarketClub; potentially New Zealand's biggest loyalty program
Oct 5, 20212 minGratifii's Card Linking partnership with OpenSparkz : technology and merchant offers combined
Sep 1, 20212 minMichael Hill's new loyalty program hits 800,000 members (across Canada, Australia and New Zealand)
Aug 19, 20213 minOpen Banking changes the game for customer loyalty (and Westpac launched it in New Zealand today)
Aug 10, 20212 minZ's loyalty strategy : great Customer Experience delivers customer retention and grows wallet share
Aug 8, 20211 minNZ loyalty platform Plexure loses MD Craig Herbison, Qantas Loyalty's Kathryn Byrne to lead strategy